Are you blind or living with vision impairment?

We want to hear from you!

Help us identify the barriers you face in everyday life — from transport and technology to housing, healthcare, and more.

Your feedback will help shape a more inclusive and accessible community.

Take the survey and have your voice heard!

What barriers do you face when using taxis or ride-share services (e.g., Uber)? *Select all that apply.

What challenges have you faced in employment or job-seeking? *

Lack of accessible application processesEmployers’ lack of understanding or supportInaccessible workplace technologyDifficulty commuting to workLimited job opportunitiesBarriers related to having a dog guide in the workplaceNo barriers experienced

Select all that apply.

What barriers do you encounter when using public transport? *

Difficulty reading signage or timetablesLack of audio announcementsInaccessible journey planning toolsSafety concerns at stations/stopsInconsistent driver assistanceBarriers related to travelling with a dog guideNo barriers experienced

Select all that apply.

What barriers do you face when accessing businesses in person (e.g., shops, cafes)? *

Poor lighting or layoutStaff lack awareness of accessibility needsDifficulty navigating independentlyRefusal of entry with guide dogNo tactile or audio informationBarriers related to bringing a dog guide into the businessNo barriers experienced

Select all that apply.

What barriers do you face when accessing websites or online services? *

Inaccessible website designPoor screen reader compatibilityDifficulty completing online formsLack of alternative contact optionsBarriers related to booking or accessing services with a dog guideNo barriers experienced

Select all that apply.

What challenges have you faced in education or training settings? *

Inaccessible learning materialsLack of support servicesDifficulty participating in group activitiesLimited course optionsBarriers related to attending with a dog guideNo barriers experienced

Select all that apply.

What barriers do you face in accessing fitness, sport, or recreation facilities? *

Inaccessible equipment or layoutLack of trained staffDifficulty booking or navigating servicesLimited inclusive programsBarriers related to attending with a dog guideNo barriers experienced

Select all that apply.

What barriers have you experienced in healthcare settings (e.g., GP, hospital, dentist)? *

Difficulty booking appointmentsInaccessible health informationStaff lack awareness of vision impairmentDifficulty navigating facilitiesCommunication barriers during consultationsBarriers related to attending with a dog guideNo barriers experienced

Select all that apply.

What challenges have you faced with support workers or support services? *

Lack of training or understanding of vision impairmentInconsistent availability or reliabilityDifficulty finding suitable support workersCommunication barriersBarriers related to support workers interacting with your dog guideNo barriers experienced

Select all that apply.

What barriers have you faced in housing or accommodation? *

Difficulty finding accessible housingDiscrimination from landlords or agentsInaccessible home modifications or supportsSafety concerns in the home environmentBarriers related to living with a dog guideNo barriers experienced

Select all that apply.

What barriers have you faced when travelling or staying in hotels or other accommodation? *

Difficulty booking accessible roomsLack of staff awareness or trainingInaccessible room layout or facilitiesRefusal or issues related to dog guide accessSafety concerns in unfamiliar environmentsNo barriers experienced

Select all that apply.

What barriers have you faced when accessing customer service (e.g., phone support, in-store help, online chat)? *

Staff lack understanding of vision impairmentDifficulty communicating via phone or online chatInaccessible customer service platformsRefusal or issues related to dog guide presenceLong wait times or lack of assistanceNo barriers experienced

Select all that apply.

Ayesha Patterson - Ayesha.Patterson@apm.net.au - 0475 927 349

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Please note that APM Communities are the NDIS partners in the community for the following areas:

Western Australia: Perth Metro, South West, Great Southern, Inner Wheatbelt.
Queensland: Fraser Coast, Cherbourg, North Burnett, South Burnett.
Northern Territory: Darwin, Litchfield, Palmerston

If you have any general questions regarding the NDIS please use contact details below:

Tel :1800 276 522 Email : APMNET@ndis.gov.au

Should you be outside of the above mentioned areas, please follow the link below to the NDIS web page, to search your nearest Partner office.

Offices and contacts in your area | NDIS

They will be able to assist should you have any questions following this survey